Principle 01
Excellence Is a Habit
It's about showing up every single day. No matter if it's a crappy job. Put your best foot forward, be a professional, and be excellent. Deliver an experience that people don't get other places. Everything out there is so mediocre. We're going to be the greatest at whatever we do -- whether it's scrubbing toilets, talking to sellers, or renovating a kitchen. Whether the house is falling over and we only have a $5 budget, we're going to make the best we possibly can with what we have. That's the standard.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
“Quality means doing it right when no one is looking.”
“Well done is better than well said.”
